I’d love to find this book (Ironwood location): Made to Stick. It was mentioned on the 800-CEO-Read blog:
Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath
I know we give the Heath brothers a lot of love here at 800-CEO-READ, but I hope that my selection demonstrates the transformative nature this recent business book can have on the way you do your work. As a relative newcomer to the world of business books, Made to Stick will forever stick (no pun intended) in my mind as one of the first and most influential business books I have read on communication. I can’t tell you how many times we referenced ideas from Made to Stick while working on The 100 Best. And while we recognize that the book borrows definitions and terms from other places (most notably, The Tipping Point by Malcolm Gladwell), Made to Stickis the only one that lays out a practical and useful way of putting these ideas to work.
“No special expertise is needed to apply these principles. There are no licensed stickologists. Moreover, many of the principles have a commonsense ring to them: Didn’t most of us already have the intuition that we should “be simple” and “use stories”? It’s not as though there’s a powerful constituency for overcomplicated, lifeless prose. But wait a minute. We claim that using these principles is easy. And most of them do seem relatively commonsensical. So why aren’t we deluged with brilliantly designed sticky ideas? Why is our life filled with more process memos than proverbs?
Sadly, there is a villain in our story. The villain is a natural psychological tendency that consistently confounds our ability to create ideas using these principles. It’s called the Curse of Knowledge. (We will capitalize the phrase throughout the book to give it the drama we think it deserves.)”